PRIVACY POLICY — Sevier County C.A.R.E.S.

Effective Date: August 13, 2026

Our Commitment to Your Privacy

Sevier County C.A.R.E.S. (Coalition for Addiction Recovery & Education Service) is committed to protecting the privacy of every person who visits our website at sccares.org. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

Information you provide voluntarily: When you contact us through our website, submit a form, or request services, we may collect your name, phone number, email address, and any other information you choose to share.

Information collected automatically: When you visit sccares.org, we may automatically collect certain technical information including your IP address, browser type, pages visited, and time spent on the site. This information is collected through Google Analytics and is used solely to improve our website and better serve our community.

How We Use Your Information

We use the information we collect to respond to your inquiries and connect you with local resources, improve the content and usability of our website, measure website traffic and usage patterns, and communicate updates about our programs and services when you have opted in.

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes — ever.

Sensitive Information

Sevier County C.A.R.E.S. understands that visitors to our site may be seeking help for sensitive personal situations involving addiction, mental health, abuse, or other private matters. We treat all information shared with us with the highest level of care and confidentiality. We will never use or disclose sensitive personal information in any way that could identify or harm you.

Third Party Links

Our website contains links to external websites including partner organizations, government agencies, and community resources. These third party sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review the privacy policy of any site you visit.

Google Analytics

We use Google Analytics to collect anonymous data about how visitors use our website. This data includes pages viewed, time on site, and general geographic location. It does not include personally identifiable information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to access our content.

Children's Privacy

Sevier County C.A.R.E.S. does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately and we will promptly remove it.

Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and opt out of any communications from us at any time. To exercise any of these rights contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information please contact us:

Sevier County C.A.R.E.S.
P.O. Box 5522
Sevierville, TN 37864
Phone: (865) 705-9617
Email: nogle@seviercountytn.gov

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